Terms and Conditions 1xb – Full Platform Rules & Policies

1 Acceptance of Terms

Welcome to 1xb, an online gaming platform operating in Malaysia. These Terms and Conditions govern the entire relationship between you as a user and the 1xb platform, covering all products, services, and features available through our website at 1xb.pw or through our official mobile app.

By completing the registration process, accessing your account, or simply browsing the 1xb website, you acknowledge that you have read, understood, and agree to be bound by all the terms, conditions, policies, and guidelines set out in this document and other documents referenced herein, including Privacy Policy and Responsible Gaming Policy page.

If you disagree with any part of these terms, you must refrain from using the 1xb platform. If you have any questions regarding these terms, please contact our support team before proceeding with registration.

2 Account Eligibility

To register and use 1xb services, you must meet the following eligibility requirements:

• Be at least 18 years or the minimum age required by law in your jurisdiction, whichever is higher.
• Not subject to any legal prohibition from participating in online gaming activities.
• Have never had a 1xb account closed or suspended due to fraud, abuse, or terms violation.
• Register one account only — multiple accounts per user are strictly prohibited.
• Providing accurate, truthful, and up-to-date personal information during registration and whenever required.

3 Registration & Account

The 1xb account registration process is free and straightforward. During registration, you are required to provide accurate and complete information. The responsibility for keeping your account secure — including your username and password — rests entirely with you.

• Each individual is only permitted to hold one active account only. Creating multiple accounts, whether under the same or different names, is a serious violation that may result in all associated accounts being closed and balances forfeited.
• You are fully responsible for all activity that occurs within your account. Notify the 1xb support team immediately if you suspect any unauthorised access to your account.
• A 1xb account is for personal use only. Transferring, selling, or granting account access to another party is strictly prohibited.
• 1xb reserves the right to require email and phone number verification during registration to confirm your identity.

KYC (Know Your Customer) verification is part of our standard procedure. You may be required to submit documents such as a national ID, passport, or proof of address at any time, particularly before your first withdrawal.

4 Deposits & Withdrawals

1xb supports a variety of payment methods suited for players in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All transactions are conducted in Malaysian Ringgit (MYR).

• Minimum deposit: MYR 10.00 per deposit transaction.
• Minimum withdrawal: MYR 30.00 per withdrawal request.
• Withdrawal processing time: 3–15 minutes for e-wallets; 15 minutes to 2 hours for bank transfers via FPX or DuitNow.
• Withdrawals may only be made via the same payment method used for your deposit, for anti-money laundering purposes.
• 1xb does not charge any hidden fees for processing deposits or withdrawals. However, third-party payment providers may apply their own fees, which are beyond our control.
• All withdrawals are subject to successful KYC verification. If identity verification has not been completed, withdrawals will not be processed until the process is finalised.

5 Bonuses & Promotions

1xb offers a variety of attractive bonuses and promotions for new and existing members. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. The following general policies apply to all bonuses:

• Wagering requirement: All bonuses must meet the specified wagering requirements before any associated winnings can be withdrawn. The wagering requirement for each bonus is clearly stated in its respective promotional terms.
• Bonus validity period: Each bonus has a set validity period. Bonuses not used within that period will expire automatically.
• Bonuses cannot be transferred between accounts or directly converted to cash without meeting the wagering requirements.
• 1xb reserves the right to void any bonus if a player is found to have abused the promotion system, including the use of multiple accounts to claim the same bonus.
• The welcome bonus may only be claimed once per individual, IP address, device, or payment method.
• Any attempt to manipulate or exploit the bonus system will result in bonus cancellation and possible account closure.

For more information on current promotions, please visit our VIP or check notifications in your account regularly.

6 Game Rules

All games offered at 1xb – covering slot games, fish shooting games, bingo, and sports wagering – are operated using a Random Number Generator (RNG) system independently verified by accredited third-party audit bodies. This ensures every game outcome is fully random and cannot be manipulated by any party, including 1xb itself.

• Each game has specific rules available within the game interface itself. Players are responsible for understanding the rules before playing.
• In the event of a technical disruption or system failure during an active game, 1xb reserves the right to void that game round and return the wagered amount to the player.
• Game results recorded by the 1xb server are final. In the event of any discrepancy between the display on a player's device and the server records, the server records shall prevail.
• The use of automation software, bots, or any unauthorised methods to influence game outcomes is strictly prohibited and may result in account closure and forfeiture of balance.

7 Responsible Gaming

1xb cares about the well-being of our players. We provide a range of responsible gaming tools that you can access at any time through your account settings:

• Daily/weekly/monthly deposit limits – set a limit on the total amount you can deposit within a given period.
• Loss limits – set the maximum amount you can lose within a given period.
• Play time limits – set how long you can play in a single session.
• Self-exclusion – temporarily suspend your account for a duration of your choice.
• Permanently close account – if you feel the need to stop playing permanently, we are here to help.

If you or someone you know is showing signs of problem gambling, please visit the Responsible Gaming for additional help resources and guidance.

8 Security & Privacy

1xb uses 256-bit SSL encryption to protect all communications between your device and our servers. Your personal and financial data is handled in accordance with strict privacy policies and will not be shared with third parties without your consent, except as required by law.

• You are responsible for keeping your account password confidential. Do not share your login credentials with anyone.
• Enable Two-Factor Authentication (2FA) via your account security settings for added protection.
• Report to our support team immediately if you suspect any suspicious activity on your account.
• 1xb will never ask for your password via email, live chat, or any other communication channel.

For full details on how we collect, use, and protect your data, please read our Privacy Policy page.

9 Restrictions & Account Closure

1xb reserves the right to suspend, restrict, or close any account at any time without prior notice if there is reasonable cause, including but not limited to:

• Violation of any terms and conditions set out in this document.
• Suspicion or detection of fraudulent activity, money laundering, or other illegal activities.
• Multiple account registrations by the same individual.
• Abuse of the bonus or promotion system.
• Use of automated software, bots, or cheating methods in gameplay.
• Failure to complete the KYC process within the stipulated timeframe.
• Requests from competent authorities.

In the event of account closure due to fraud or a breach of terms, 1xb reserves the right to forfeit the account balance without any compensation. For account closures requested by the player, any valid balance will be refunded once the verification process is complete.

10 Limitation of Liability

To the extent permitted by applicable law, 1xb, its directors, employees, agents, or partners shall not be liable for:

• Any indirect, consequential, special, or exemplary losses arising from the use of our platform.
• Service disruptions caused by factors beyond our control, including network issues, system maintenance, or natural disasters.
• Losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.
• Any valid game result that has been recorded by the 1xb server.

11 Terms Amendment

1xb reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Any changes take effect immediately upon publication on our website. The "Updated" date at the top of this document will reflect the date of the latest amendment.

We will endeavour to notify registered players of significant changes via in-account notifications or email. However, it is your responsibility to review this document periodically to ensure you remain informed of the latest applicable terms.

Continued use of the 1xb platform after any amendments are published constitutes your acceptance of and agreement to the revised terms.

12 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or 1xb's services in general, our support team is available 24 hours a day, 7 days a week through the following channels:

• Live Chat: Available directly within the 1xb platform – the fastest way to get immediate assistance.
• Email: [email protected] – for detailed enquiries requiring documentation or supporting evidence.
• Official Telegram: Follow 1xb's official channels for the latest updates and other ways to reach our team.

We are committed to responding to all enquiries within 24 business hours. For urgent account or security issues, please use the live chat function for an immediate response.